Israel Private Group Tours Experts
FAQ about tours

FAQ ABOUT TOURS

Answers to all the most frequently asked questions about touring in Israel.

 

I want to make a reservation, but I am not sure how the process works.

Noah Tours primarily work through emails to ensure all details are being clearly discussed. We request you to email us and send us a filled up Order Form as seen on each tour on the website.

How would I know I have a reserved place in the tour?

When making a reservation using our website, you have a vast choice of different tours. To insure reserved place  for the tour, a pre-payment basis of 20% from the total tour cost is required.  (Full payment of the tour is also accepted). Confirmation is done within 1 business day.



What happens if I need to cancel a tour? What is the Cancellation Policy?

All tours can be cancelled. In any event, please ensure that you advise us as soon as you know that you will not make a tour, to avoid unecessary fees. Regarding Noah Tours' Cancellation Policy for Guaranteed Departure Tours, please refer to the full details at
http://noahtours.com/en/Noah_Tours_Israel_Tour_Operator/634.


How is the payment done?

1. Bank Transfer
2. Credit Card

Bank Transfer:
When paying through bank transfer,
Bank charges are the responsibility of the participant and should be paid at source in addition to the registration and accommodation or tour fee costs.

Credit Card:
We accept Credit Cards (Visa Card, Master Card and American Express Card) for tour booking. The process is simple and secure. Credit card charges will only be processed upon submission of a filled up Noah Tours’ Credit Card Form. A bank transfer fee should be added to the tour cost. 

Visa and MasterCard – a 1.6% should be added to the tour cost.
American Express     – a  3.5% should be added to the tour cost.


What clothes should I wear when visiting holy sites?

Tours of holy sites require modest dress (covered shoulders, no shortsleeves/ no shorts/ no shortpants).


What clothes should I take with me, will casual wear be ok?

Yes, casual wear will be ok. Kindly make sure that you wear comfortable shoes and dress accordingly to the weather during the tour. On summer, hats recommended (umbrella & coat during winter).


How big are your groups?

Minimum of 2 people, average of 20 people depending on the time of the year and the date of the tour.

The number of participants may vary during the tour as Noah Tours accommodates travellers arriving from different airlines and on different days of week. Our tours have been designed to accommodate individuals and groups. We cannot guarantee the number of passengers who will be on any given tour. Services, however, is rest assured will remain constant no matter what is the number of tour participants.

Should I take food and water with me each day before the tour?

If you have any strict dietary requirements or need to eat at a regular interval, please make certain that you have enough food and drinks available with you prior to departure each morning since we cannot ensure to stop for lunch each day. Lunch and beverages are not included in a guaranteed departure tour.


My flight is arriving very early in the morning. Therefore I will require a transfer and someone to meet me at the airport.  Is this possible given how late it is?

Regardless of your arrival time at the  Ben Gurion Airport, meeting , assistance & transfer  is included in a guaranteed departure tour package .

The Company's representative will immediately meet you after the airport passport control, will take you to the transfer to your hotel. In any case you do not meet Noah Tours' representative, please go to the information desk counter at the arrival floor  & ask them to contact us at 02-5666601.


What shall I do if I have more inquiries even during the tour?

Please don't hesitate to contact us at  02-5666601 or email us at sales@noahtours.com. We are at your service at all times.

 

 

CONTACT INFORMATION
Main Office Address: 
Noah Tours Ltd.
Communication Centre Neve Ilan 
Harey Yehuda 90850,Israel
email:sales@noahtours.com
ISR:  + 972-2-566-6601 
USA: +1 800 315 6044
AUS: + 61 2 8091 6339
 

Israel Ministry of Tourism Licensed Tour Guides Noah Tours is a member of the Israel Incoming Tour Operator association McAfee Secure sites help keep you safe from identity theft, credit card fraud, spyware, spam, viruses and online scams Noah Tours accepts credit cards payments